Diagnostic logs

Navigate to the /diagnostic URL to view the logs;

The diagnostic logs contain run-time errors and other debugging information of the following applications:

• OneList - the OneList Server application;

• RoleManager - user authentication and authorization related information;

• COMMS - the communications service;

• Email Approval - only available when email approval service is deployed;

• Diagnostic - querying and reporting of diagnostic logs;

Viewing the diagnostic logs

Open

Monitor the communication from source systems

Open

Configure error report

• Select the Settings menu to set up the error report;

• Enter one or multiple email address to receive the report and alerts;

  • Report includes application errors, pending inbound email, pending outbound email, overdue communication from source systems.

  • Alert includes overdue communication from source systems.

• Select the recipient's time zone;

• Use the ”Ignore error message settings” to skip well-known errors;

• Configure the number of errors to be sampled for each application and the reporting frequency;

• The "Outgoing email queue threshold" is only applicable when the email approval service is deployed.