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Navigate to the /onelist/admin URL then select the Delegaion Policies tab.

The design of the task delegation policy

User can user OneList to manage task delegation for all connected systems. The delegation policy feature suppliments the source workflow systems to ensure task delegation created by OneList confirms to the set of rules in the organisation. 

Manage delegation policies

A delegation policy is made up by a set of rules and can be applied globally or to individual users. 

  • Set the policy type: Global or User based;
  • Add or remove delegation rule in the policy;
  • Activate or de-activate the policy;


TypeDescription
Time-based ruleControls the maximum delegation period (days).
Required claims ruleDelegator and delegate must both have the specific claims.
Delegation chain ruleRestricting the length of a chained delegation.
Reporting line ruleDelegator and delegate must be on the same reporting line. Specify the levels to walk up or down the reporting line. Whether Delegator and delegate can be peer managers.
Inbound limit ruleControls the maximum number of concurrent delegations a delegate can receive.
Reason code ruleDelegations are allowed for certain reasons.
Custom ruleRule is implemented in c# code.
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