OneList Integration APIs
API endpoints
The base URL of the APIs is: /onelistserver/api/datasync
e.g. https://iqx.onelistapprovals.com/onelistserver/api/datasync/synctasks.
Authentication
The adapter must use the OneList API key that is assigned to the source system to interact with the data sync APIs. Follow the steps in Manage Source Systems to find the API key for the source system. The API key should be specified in the X-API-Key
header in every HTTP request. Below is an example of a HTTP POST request:
POST https://iqx.onelistapprovals.com/onelistserver/api/datasync/SyncTasks HTTP/1.1
X-API-Key: TQUIteYnrxqHkBvh2{
Content-Type: application/json
{"activeTasks":[….]}
The key terms used in the APIs
Term | Description |
---|---|
TaskType | This constant value must match the Task Adapter Task Type in OneList configured to handle the request. |
TaskId | This must be the consistent and unique identifier of the task in the source system. |
BusinessObjId | This is source system identifier of the business object associated with the task. For example,
|
ActionId | This is the source system workflow action identifier. |
Assignee | The user id of the source system user who is assigned to the task as the approver / agent. |
Delegator | The user id of the source system user who is delegating the task. |
Delegate | The user id of the source system user who is the task delegate. |
HashValue | The string value can be used to compare if the task has been changed. The following can be used as the hash value for a task:
|
The key APIs for integration
Note: only the key parameters of each API are listed here, please view the full API signature swagger.
Function | Description |
---|---|
| This API synchronises OneList tasks with source workflow tasks.
|
| This API returns the list of users that are requiring user accounts created in OneList. The adapter looks up the user profile information and calls the SyncUsers API to update OneList. This API returns the list of:
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| This API returns the profile of active OneList users. It can be used to compare with source system user information to detect outdated OneList user profile.
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| This API adds or updates OneList user account with the source system user information. It also creates the user mapping between the OneList user account and the source system user account.
|
| This API synchronises OneList task attachment cache with source system files.
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| This API returns the list of user task actions. The source system should perform the requested task action in the workflow.
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| Source system calls this API to notify OneList of the requested task action.
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| This API returns the list of new or deleted delegation requested by the user. The adapter should add or remove the delegation records in the source system accordingly.
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| The adapter calls this API to post the outcome of each delegation request.
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| The adapter calls this API to post the full list of current delegation records of the source system to OneList
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| The adapter calls this API to get the list of id of the business objects requiring the updated snapshots. The API returns the following:
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| The adapter calls this API to post the snapshot of business objects. The information posted are:
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What needs to integrate with OneList
An adapter will generally implement these integration processes:
Adapter design considerations
You should consider these questions before implementing the OneList adapter as the answer could affect the design of the adapter and the process it needs to implement.
Where is the adapter hosted?
The adapter can be hosted by the source system if it is capable, such as SAP, otherwise the adapter should be hosted by an integration platform (iPaaS), such as Azure Integration Services. Source system hosted adapter can access the system’s internal processes and data. External hosted adapter can only access the public APIs and a sub-set of data exposed by the source system.
What are the security and permission requirements of the source system?
The adapter is a daemon service. It needs permission to query all user’s tasks, as well as the business objects and attachment files related to the tasks. You need to decide whether it should use the running service account or an explicit account to access source system data and make sure that account has sufficient permission to query the source data.
The adapter may need to impersonate the approver to perform task action in the source system. Impersonation requires permissions such as to run SAP background job as the approver, or to request access token using the approver’s refresh token.
Should the adapter implement user sync process?
The adapter is required to implement the user sync process when
the source system user id and the OneList user id are the same;
the adapter can automatically map the source user id to the OneList user id.
The user sync process involves calling the /onelistserver/api/datasync/GetUserSyncRequests
to get the list of user ids to be sync’d and calling the /onelistserver/api/datasync/SyncUsers
to post the user profile and user mapping to OneList. The adapter should query the user information from either the source system or the identity management system, e.g. internal AD or Azure AD. In response to the Sync Users API, OneList will create user accounts and send email notification to the new users inviting them to start using OneList.
If there is no relationship between the source system user id and the OneList user id then the adapter does not implement the user sync process. OneList will prompt users log in to the source system with the source system user credentials in order to complete the user mapping process. The prerequisites of this manual mapping are:
user has an existing OneList account;
the source system supports one of these protocols: OAuth, OpenID Connect or SAML.
What level of detail in the task is required?
In order to provide sufficient detail for users to make approval decisions directly within OneList, the adapter will need to retrieve comprehensive information for the task, such as
details of the business object associated to the task, e.g. the purchase order detail, the SharePoint list item properties;
the key and value of master data look ups;
prior approvals and comments from the workflow history;
documents attached to the task or the business object;
What is the selection criteria for the initial load?
When integrating with an existing workflow, it is important to identify the selection criteria for the initial load to avoid outdated and invalid tasks being posted to OneList. Fields like task id, creation date and status are commonly used as the selection criteria. The adapter should efficiently perform the initial push of tasks to OneList. Consider HTTP connection and request size limits imposed on the OneList APIs, paging of data may be required to handle large volume of data.
Event-based integration process
Event-based process is preferred as it is timely and efficient. However, the adapter should also consider implementing time-base trigger for the process so that it can catch up any missed events due to downtime or lost connectivity to the event source.