All configured workflow tasks are tracked within the OneList Data base. The task details live only as long as the Task is active, but the workflow task statistics are maintained within the OneList data base for reporting and analysis.
The following are the main attributes of the reporting:
Workflow Category i.e.. Purchase Order, Leave Request etc.
Approval Platform i.e. Mobile, Web, Outlook, Email or Source
Source System i.e. SAP S/4 Hana, ServiceNow, SalesForce etc.
Action Outcome i.e. Approve, Sign off, Reject etc.
Task Action Date/Time
Created Date/Time
Actioned by i.e.approver1@iqxbusiness.com
Actioned by Name i.e Alex Xie
Task Tile i.e. Please release purchase order 4500018084
Average Task Duration i.e. 4 (in hrs)
How to Execute the reporting
Navigate to the /onelist/admin URL then select the Usage Reports tab.
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View and export usage report
Complete the report filter. If the selected report is designed for export only then the Generate Chart button is disabled.
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Select the report type
Click the Generate Chart button to view the report on screen:
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- Click the Export button then download the report in CSV format:
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View the results
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Or export report
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